Privacy Policy

WC Tile & Stone (“WC Tile & Stone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request an estimate, contact us, schedule services, or communicate with us.

This Privacy Policy explains how we collect, use, protect, and disclose information collected through our website and business communications.

By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property or service address
• Project details and service requests
• Appointment information
• Messages or other communications sent to us
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Website pages visited
• General website usage information

How We Collect Information

We may collect information when you:

• Submit a contact form
• Request a quote or estimate
• Call, email, or text us
• Schedule a service
• Communicate with WC Tile & Stone about a project
• Browse our website

We may also use cookies or similar technologies to help operate and improve our website.

How We Use Your Information

WC Tile & Stone may use collected information to:

• Respond to inquiries and service requests
• Provide estimates and project information
• Schedule appointments
• Communicate about services
• Send requested updates and reminders
• Improve website performance and customer experience
• Maintain business records
• Protect against fraud or unauthorized activity
• Meet legal or regulatory requirements

We only use personal information for legitimate business purposes and as permitted by applicable laws.

SMS and Text Messaging Privacy

If you provide your mobile number and consent to receive text messages from WC Tile & Stone, we may use SMS messaging to communicate with you about requested services, estimates, appointments, scheduling, project updates, customer support, and other business-related communications.

If you choose to receive marketing text messages, we will send those messages only after obtaining appropriate consent where required by law.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you may receive a confirmation message acknowledging your request.

For help with SMS messages, reply HELP or contact us at:

Phone: (619) 884-3580

Email: wctilestone@gmail.com

Consent to receive text messages is not required as a condition of purchasing products or services.

SMS Consent and Mobile Information Sharing

WC Tile & Stone does not sell, rent, or share mobile phone numbers, SMS consent information, or text messaging opt-in data with third parties or affiliates for their own marketing or promotional purposes.

SMS consent information is used only for communications authorized by you and is not transferred to another company for independent marketing use.

We may share information with service providers that help us operate our communication systems or business operations. These providers may only use information as necessary to provide services on our behalf.

Information Sharing

We may share information with trusted service providers that assist with:

• Website hosting
• Communication services
• Scheduling systems
• Technology support
• Business operations

We may also disclose information when required by law, legal process, or when necessary to protect our rights, safety, property, or security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, maintain security, and enhance user experience.

You may adjust your browser settings to control cookies. Disabling cookies may affect certain website features.

Data Security

We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as reasonably necessary for business purposes, legal requirements, recordkeeping, dispute resolution, and other legitimate needs.

Your Privacy Choices

Depending on applicable laws, you may have rights to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of certain information
• Ask how information is collected and used
• Opt out of certain communications

To request information about your privacy rights, contact us using the information below.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Where applicable, you may request information regarding personal data collection, request correction or deletion of certain information, and exercise other rights provided by law.

WC Tile & Stone will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

Contact Us

WC Tile & Stone

Chula Vista, CA 91910

Phone: (619) 884-3580

Email: wctilestone@gmail.com